Moseley Avenue Surgery

The General Practice Assessment Questionnaire

1The General Practice Assessment Questionnaire

In the past 12 months, how many times have you seen a doctor from your practice?

Ability to get through to the practice on the phone?

How do you rate the hours that your practice is open for appointments?

2What additional hours would you like the practice to be open? (Please tick all that apply)

Early Morning

Lunchtime

Evenings

Weekends

Non I am satisified

3Thinking of times when you want to see a particular doctor

How quickly do you usually get to see that doctor?

How do you rate this?

4Thinking of times when you are willing to see any doctor

How quickly do you usually get seen?

How do you rate this?

If you need to see a GP urgently, can you normally get seen on the same day?

How long do you usually have to wait at the practice for your consultations to begin?

How do you rate this wait?

How do you rate the way you are treated by the receptionists at your practice?

How helpful do you find the receptionist at the surgery?

5The next questions ask about your usual doctor, if you don’t have a ‘usual doctor’, answer about the one doctor at your practice whom you know best. If you don’t know any of the doctors, go straight to the question about Home Visits

How clean/comfortable do you find the waiting room?

How do you rate the leaflets/posters available in the waiting area?

How thoroughly the doctor asks about your symptoms and how you are feeling?

How well the doctor listens to what you have to say?

How well the doctor puts you are ease during your physical examination?

How much the doctor involves you in decisions about your care?

How well the doctor explains your problems or any treatment that you need?

The amount of time your doctor spends with you?

The doctor’s patience with your questions or worries?

The doctor’s caring and concern for you?

6Home Visits

Have you requested a home visit in the past 12 months?

Do you have any comments about the visit?

7Thinking about the nurse(s) you have seen, how do you rate the following

How well they listen to what you say?

The quality of care they provide?

How well they explain your health problems or any treatment that you need?

8General Information

All things considered, how satisfied are you with your practice?

Are You?

How old are you?

Do you have any long-standing illness, disability or infirmity? By long-standing we mean anything that has troubled you over a period of time or that is likely to affect you over a period of time?

Which ethnic group do you belong to?

Is your accommodation:

Which of the following best describes you?

9We are interested in any other comments you may have

Is there anything particularly good about your health care?

is there anything that could be improved?

Any other comments?

Submit Survey Response

109 Moseley Avenue, Coundon, Coventry, CV6 1HS

Telephone 024 7659 2201
Email thelma.briggs@nhs.net